1. Information We Collect
We collect both personal and non-personal information to improve your experience with our services.
- Personal Information: This includes information you provide when filling out forms on our website, signing up for our services, or contacting us, such as your name, email address, phone number, and address.
- Non-Personal Information: This includes data such as your IP address, browser type, and operating system. We may also collect details on how you interact with our website, such as pages viewed and links clicked.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our products and services.
- To respond to your inquiries and provide customer support.
- To send you marketing communications, promotions, or service updates (you can opt out at any time).
- To improve our website, services, and user experience.
- To comply with legal obligations or resolve disputes.
3. How We Protect Your Information
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. While we use commercially reasonable efforts to protect your information, please note that no method of online transmission or storage is completely secure.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers or partners who assist us in delivering our services. These parties are required to keep your information confidential and to use it only for the specific purposes outlined in our agreement with them.
We may also disclose your information if required to do so by law or if we believe that such action is necessary to protect our rights, comply with a legal obligation, or prevent fraud.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request a copy of the information we hold about you.
- Correction: You can update or correct any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to certain legal conditions.
- Opt-out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.
To exercise any of these rights, please contact us at info@balerenewables.co.uk.
6. Cookies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us understand your preferences and improve the functionality of our site. You can choose to disable cookies through your browser settings, but please note that this may impact the functionality of the website.
7. Third-Party Links
Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the updated date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:
Bale Renewables Ltd
Email: info@balerenewables.co.uk